# 📢 American Express
Hiring Customer Service Analyst in Gurugram – Hybrid Work Job 2025 | Apply Now
Published on:
July 13, 2025
By: GaurangSonthalia | Yaha MilenGe Jobs
---
Are you looking to
build your career with one of the world’s most prestigious and respected
financial brands?
Do you want a "stable
job" with real growth opportunities in a "hybrid work setup"?
Here’s your chance! 🎯
American Express,
the global leader in financial services, is currently hiring Customer
Service Analysts for their Gurugram office under a hybrid work
model. This is your opportunity to
join a company known for its values, innovation, and inclusive work culture.
---
## 🌍
About the Company – American Express
With a legacy of over
175 years, American Express is a world-renowned brand that has
consistently been ranked as one of the top places to work across the
globe. The company is focused on
providing exceptional service to its customers while fostering a diverse and
inclusive workplace where every voice matters.
---
## 🏢
Job Details
* Position:
Customer Service Analyst
* Location:
Gurugram, Haryana
* Type of employment:
Full-time (Hybrid)
* Company:
American Express
* Education:
Graduate (Any Discipline)
* Job ID:
25011161
---
## 📋
Job Overview
As a Customer
Service Analyst, your role will involve handling key processes related to banking
operations, merchant account setup, and reconciliation. You will communicate with banks, financial
institutions, and internal departments, ensuring smooth and accurate service
delivery.
---
## 📝
Key Responsibilities
✔
Process updates for banking details, merchant account maintenance, and
reconciliation requests
✔
Handle inbound and outbound communication with merchants, financial
institutions, and internal stakeholders
✔
Analyze, validate, and manage business and legal documents like IRS
documentation, T\&Cs, licenses, PAD Agreements
Contribute to an
exceptional customer experience and meet [critical deadlines].
✔
Collaborate with cross-functional teams like Risk Management, Banking, SRG,
and Welcome Acceptance
---
## 🎓
Skills & Qualifications
✅
Graduate in any discipline (mandatory)
✅
Excellent verbal and written English communication skills
✅
Customer-first mindset with attention to detail
✅
Strong analytical and multitasking abilities
✅
Proficiency in MS Office tools – Excel,
Word, PowerPoint
Able to work with
complicated documentation and compliance procedures
---
## 🌟
Why Join American Express?
* 💼
Work with a global leader in finance and customer service
* 🤝
Collaborative and inclusive workplace culture
* 📈
Opportunities for growth, learning, and leadership development
* Hybrid work model
that is adaptable for better work-life balance
* 🩺
Comprehensive benefits and wellness programs
* 💡
Be part of a team where your ideas and voice are valued
Whether you're an
experienced service executive or a motivated fresher ready to take on a global
role, this opportunity can open doors to an exceptional future.
---
#6 How Do I Apply?
Applying is easy and 100% online! Just follow these steps:
1. 🔘 Click on the Apply
Now button below
2. 📝 Fill out your personal
and academic details
3. 📤 Upload your updated
CV
4. ✅ Submit the application on the official
American Express career portal
5. 📧 Check your email for
confirmation and the next steps, including assessments and interviews
Insert the officialcareer link or redirection page here [Apply Now](#)
---
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---
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Improve This Page's Google Ranking:
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| #GurugramJobOpportunities | #HiringNow |
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#JoinAmericanExpress
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