"Yaha MilenGe Jobs" Channel Full Blog Post Are you looking for a "permanent work-from-home opportunity" with a lot of potential for growth and exposure all over the world? The search is over here! Customer Content Specialists (Client Support Associates) are being sought by Persona, one of the most promising remote employers, to work remotely from India during US business hours (night shift). This is your golden opportunity to work with world-renowned clients and gain international work experience—all from the comfort of your own home—whether you're just starting out or have up to a year of experience. This is not just another remote job; rather, it is a "career-defining opportunity" in which you will be trained, mentored, and supported by professionals from startups that are backed by top investors like Andreessen Horowitz, Sequoia Capital, and Founders Fund.
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### [In Regard to
Persona]
The leading global talent agency Persona places remote
professionals in positions with some of the world's most successful startups.
It focuses on "recruiting, training, and building remote careers" for
talented individuals across India and the APAC region and is trusted by elite
global investors. Persona gives you "structured training, dedicated
mentorship, and long-term stability" whether you're just starting out in
customer support or looking to advance in the remote work industry.
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### Role
Description:
Customer Content Specialist (Client Support Associate) You
will serve as customers' first point of contact as a Customer Content
Specialist, also known as a Client Support Associate (CSA). You will handle
client issues and concerns with the utmost professionalism and empathy via
phone, email, and chat. People who are "night owls" or prefer to work
in a quiet, focused environment will find this position, which is a "night
shift" position aligned with US time zones, ideal.
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### Important
Tasks
* Provide "exceptional customer service"
through phone calls, email, and chat.
* Provide prompt and precise solutions to "escalating
customer concerns."
* Collaborate with internal teams to resolve billing or
technical issues.
* Adopt a "customer-first" mindset when
educating customers about products and services.
* Maintain daily excellence through a commitment to quality
and a strong work ethic.
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### Qualifications
Required
Are your tech-savvy, communicative, and quick learner?
Now you're halfway there!
* Customer service experience of less than one year is
required (fresh graduates are welcome). Strong written and spoken English
proficiency
* Excellent comprehension of email, chat, and telephone
communication. 'Comfortable multitasking' with multiple tabs and screens and
computer literacy
* A plus is having a basic understanding of protocols like
HTTP, SMTP, and RTSP.
* Previous "remote work experience" is preferred
but not required.
* You must be available to work full-time (night shift)
during PST, CST, and EST business hours in the United States.
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### "What
Persona Has to Offer You"
You're not just
working at Persona; you're building a career. When you join the team, you get
the following:
* Competitive compensation
* Permanent remote employment from any location in India or
APAC
*Career development and long-term advancement
* A supportive culture for remote teams
* Complete resources for onboarding and training
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### 🔹
Additional Benefits
Persona recognizes
the significance of career satisfaction and employee well-being. As a result,
they provide benefits like:
* Subsidy for health insurance
*Unlimited paid time off, including vacation and sick days
* Monthly allowance for technology Annual bonuses based on
performance
* Options for getting paid in your local currency
### "Why You Should Apply Right Now"
Finding a "reliable work-from-home job"
that provides "global exposure," "permanent remote
flexibility," and real career growth" is rare in today's competitive
job market.
This is the ideal position for: Freshmen seeking their first
international opportunity
* Undergraduates or graduates looking for work at night
* Anyone who wants to grow in their career without having to
deal with office politics or move.
* People who are tech-savvy and enjoy working with customers
and solving real problems This is more than just a job; it also serves as a
"stepping stone" to a lucrative international remote career.
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### "How to
Apply" To directly submit your application, click the "Apply
Now" button provided below.
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work-from-home advice. If you know of anyone in India who might be interested
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work they enjoy!
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Begin building your international remote career with
confidence by joining Persona today!
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